Legal

Refund & Cancellation Policy

Last updated: 26 July 2026

This policy applies to subscriptions purchased for Eiho Edu, operated by Eihotech Solutions (Proprietor: Mangminlen Kipgen), Lamka, Churachandpur, Manipur 795128, India.

1. Free Trial

We provide a free 15-day trial so that you can fully evaluate the platform before making any payment. We strongly encourage schools to use the trial to confirm the Service meets their needs.

2. Subscription Fees

Because a free trial is provided, subscription fees are non-refundable once a paid plan has been activated, including for unused periods.

3. Cancellation

You may cancel your subscription at any time. Upon cancellation, your plan will remain active until the end of the current billing period, after which it will not renew and no further charges will apply.

4. No Partial Refunds

We do not provide partial or pro-rata refunds for cancellations made during an active billing period.

5. Exceptional Cases

In the case of a duplicate payment or a verified technical error in billing, please contact us within 7 days and we will investigate and, where appropriate, issue a refund to the original payment method.

6. How to Cancel or Request a Refund

Email support@eihos.com or call +91 8402831826 with your school name and registered email. Approved refunds are processed to the original payment method within 7 to 10 business days.

7. Contact

Eihotech Solutions, Lamka, Churachandpur, Manipur 795128, India
Email: support@eihos.com  |  Phone: +91 8402831826